Our Privacy Policy & Disclaimer

Effective Date: January 1, 2025Pronoia Communications (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy & Disclaimer outlines how we collect, use, and protect your information, including how we comply with Canada’s Canadian Anti-Spam Legislation (CASL).

1. Information We CollectWe may collect personal information from you in various ways, including but not limited to, when you visit our website, subscribe to our newsletter, fill out a form, or engage in other activities on our site. The types of personal information we may collect include:

  • Email address

  • Phone number

  • Company name is applicable

  • Other information you provide voluntarily

2. How We Use Your InformationWe may use your personal information for the following purposes:

  • To send you marketing and promotional communications, including newsletters, blog updates, and event invitations.

  • To provide services, support, and information you request

  • To respond to inquiries or feedback you provide.

  • To improve our website and services.

  • To comply with legal obligations and enforce our terms of service.

3. ConsentBy providing your personal information to us, you consent to the collection, use, and disclosure of that information as outlined in this Privacy Policy & Disclaimer. We comply with Canada’s CASL to ensure that all communications we send are lawful and authorized. Specifically:

  • Opt-In Consent: We only send marketing emails to individuals who have explicitly opted in to receive them (e.g., by subscribing to our newsletter).

  • Opt-Out Option: Every marketing email you receive from us will include an unsubscribe link that allows you to opt out of future communications. You can also contact us directly to unsubscribe or withdraw consent at any time.

We will not send you unsolicited emails or share your information with third parties for marketing purposes without your express consent.

4. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with trusted third parties who help us run our business, such as:

  • Service providers (e.g., email marketing platforms, customer relationship management tools).

  • Legal or regulatory authorities, if required by law.

We ensure that any third parties we work with adhere to strict privacy standards and use your information only for the purposes specified.

5. Cookies and Tracking TechnologiesWe use cookies and other tracking technologies on our website to enhance your experience and collect information about site usage. Cookies are small text files that are stored on your device when you visit a website.You can control the use of cookies through your browser settings. Please note that disabling cookies may affect some functionality of our website.

6. Data RetentionWe retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy & Disclaimer or as required by law. If you unsubscribe from our communications, we will retain your email address in our suppression list to ensure we do not send you further messages

7. SecurityWe implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of internet transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Your Rights and Choices
Under Canada’s privacy laws, you have the right to:

  • Access the personal information we hold about you

  • Request corrections to any inaccurate or incomplete information.

  • Withdraw your consent to receive marketing communications at any time.

  • To make a request, please contact us using the information provided below.

9. Legal DisclaimerThe information provided on this website is for general informational purposes only and does not constitute legal, financial, or professional advice. While we strive to ensure the information is accurate and up-to-date, Pronoia Communications makes no guarantees about the completeness or reliability of the information. Any reliance on such information is strictly at your own risk.By using this website or engaging with our services, you agree that all contracts, agreements, or services provided by Pronoia Communications are subject to the terms explicitly stated at the time of signing. Pronoia Communications is not liable for any damages, losses, or issues arising from the use of this website or its content.

10. Third-Party & External LinksOur website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Changes to This Privacy Policy & DisclaimerWe may update this Privacy Policy & Disclaimer from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be revised accordingly. Please review this page periodically to stay informed about how we protect your information.

12. Contact UsIf you have any questions about this Privacy Policy & Disclaimer, your personal information, or if you wish to withdraw consent or request access to your data, please contact us:Pronoia Communications
Email: [email protected]
Phone: 778-991-6692